TERMS, CONDITIONS AND WAIVER OF LIABILITY

PAN-EXPRESS TRAVEL LTD. Is acting as intermediary and agent for suppliers ("principals" identified on the attached or accompanying documents). In selling services, or in accepting reservations of bookings for services which are not directly supplied by this travel agency (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for broach of contract or any intentional or careless actions or omissions on part of suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term "guaranteed" is specifically stated in writing on your ticket, invoice or reservation •itinerary, we do not guarantee any of such suppliers' rates, bookings or reservations. Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labour unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control. By embarking upon his/her travel, the traveler(s) voluntarily assumes all risks involved with such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate private insurance coverage against them. Your retention of tickets', reservations or bookings after issuance shall constitute a consent to the above, and an agreement on your part to convey the contents hereto to your travel companions or group members.

This contract permits price increases. No price increases are permitted after the customer has paid in full. If the price increase is more than 7%, except increases resulting from an increase in retail sales tax or federal goods and services tax, the customer has the right to cancel the contract and obtain a full refund. The service/professional fee is 100% non-refundable under any circumstance.
Customer is responsible for the travel documents, such as passports, visas and affidavits that will be needed for each passenger and entry to another country may be refused even if the required information and travel documents are completed. The living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada.